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Orchid Blog

Service Before Self

Posted: Wednesday, August 07, 2013

Have you ever experienced “Service Before Self” as the customer? Maybe at a restaurant where the waitress exceeded your expectations or in a local store where you received the help you really needed? How did it make you feel? Did you tell someone about the experience? Is it one of those stories that you still tell? ..

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Creating an Enviable Place to Work

Posted: Wednesday, July 10, 2013

What makes a workplace enviable? The first thing that probably comes to mind is the size of the paycheck, but according to a survey done by the Great Place to Work Institute, the size of the paycheck isn’t even in the top three. So if it isn’t the paycheck, what is it?  ..

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Believe in Zero

Posted: Wednesday, June 26, 2013

I was recently inspired by a t-shirt that is being created for team members at Orchid Arcadia. What a powerful message: “Believe in Zero! Zero Accidents, Zero Customer Returns, Zero Past Due and Zero Defects!” I’m convinced that the first step in becoming the manufacturing company that we aspire to be is to believe that it is possible. ..

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Orchid Chelsea Gives Back to their Community

Posted: Tuesday, May 28, 2013

Employees at Orchid strive to provide an opportunity for people to live a better life every day with the products they make and the services they provide. We are proud to be in the business of manufacturing medical devices, implants and instruments, knowing that our industry has the ability to positively affect lives in a profound way. ..

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My First Production Gemba

Posted: Tuesday, May 21, 2013

Gemba is a Japanese term meaning "the real place." In business, gemba refers to the place where value is created; in manufacturing the gemba is the factory floor. I had heard the term used at Orchid and today, I witnessed first-hand the Production Gemba at Orchid Memphis. Every day at 9:00 am, Jeff Wippel and his leadership team perform their Gemba. To me, being an old school guy, it is very similar to the MBWA management method (Manage By Walking Around) but with more structure, teamwork and data.  ..

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Orchid Detroit: Not Just a Name Change

Posted: Monday, May 06, 2013

In the past year, all of Orchid’s facilities changed their names. With Orchid’s strong brand in the industry, it was felt that the former names of each facility was no longer the driving factor in who we are as a company. In the case of Orchid Detroit, which was founded as BioCoat in 1990, there is more than meets the eye.  ..

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Orchid Chelsea Attends Chelsea Spring Expo

Posted: Wednesday, April 24, 2013

Orchid Chelsea joined more than 130 vendors at the Chelsea Spring Expo, in Chelsea, MI, on Saturday, April 13, 2013. The expo is essentially a showcase for what the city has to offer.  ..

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Weston Park Hospital Cancer Center

Posted: Monday, April 01, 2013

Weston Park Hospital is one of only four dedicated cancer hospitals in England and its reputations a center of excellence in the fight against cancer is recognized not only here in the UK, but also internationally. ..

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Green Initiatives in Manufacturing

Posted: Thursday, March 07, 2013

Manufacturing is generally thought to unfriendly to the environment. However, there are initiatives that companies can take to lessen the impact of their environmental footprint. ..

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AAOS - Volunteer Playground Build

Posted: Friday, February 22, 2013

AAOS - Volunteer Playground BuildLast year, the fourth most important San Franciscan tourist attraction during the month of February – after a bridge, a crooked street and a water-bound prison – was undoubtedly the Moscone Centre which was hosting the 2012 AAOS meeting. ..

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